Help & support
Watch it once, then ask anything
Two short walkthroughs and a support assistant that knows the product — and your account, when you're signed in.
Walkthroughs
For homeowners
Redeem your gift code, forward your first receipt and generate a Home History Report.
For Realtors
Buy gift codes, send them at closing and track which clients have activated.
Common questions
Where do I send receipts?
Every home gets a private forwarding address at receipts.wiseravenhome.com. Open your home in the app to see yours, then forward the invoice from your regular mail app — or use the Snap screen on your phone.
My gift code won't redeem.
Codes are single-use and expire. If it says already used, it has been redeemed on another account; if it says expired, ask your Realtor for a fresh one. Ask the Raven below and we can look at the details with you.
What do the plans include?
Nest is $25/yr with 1 GB and 250 scans, Flight is $50/yr with 5 GB and 500 scans, Soar is $100/yr with 10 GB and 1,000 scans. Every plan has receipt scanning, maintenance reminders and Home History Reports.
How do maintenance reminders work?
Open your home in the app and add a reminder in your own words — “Clean the dryer vent”, “Service the furnace” — with a due date and an optional repeat. We email you before each one is due. Nest keeps 8 active at a time, Flight 25 and Soar unlimited; if an email didn't arrive, check spam and confirm the address on your account.
Who can see my home?
Nobody, unless you turn on the public history page for that home. Even then, sensitive documents such as deeds and tax records are never shown.
Prefer email? Contact us
Ask the Raven
First-line support. Ask a question, or hand the conversation to a person.
